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For introductory pharmacy technician courses.
Filling the need for a comprehensive pharmacy technician resource
The Pharmacy Technician: Foundations and Practices addresses today’s comprehensive educational needs for one of the fastest growing jobs in the US: the pharmacy technician. Meer
A comprehensive survey of the key areas of research in cross-cultural communication, based on the authors' experience in organizing and delivering courses for undergraduate and postgraduate students and in business training in the UK and overseas. Meer
The success of service organizations ultimately depends on employees in customer service roles; their performance affects customer satisfaction and loyalty. Meer
Japan and Germany have faced very similar challenges, namely ageing populations, changing employment structures, and globalization. This book explores the demographic challenges for human resource management and labour market policies in Germany and Japan and how public and company policies in both countries deal with these challenges. Meer
This book investigates work relationships on the border between employment and self-employment. Bringing together economic, sociological and legal research approaches, it analyses why firms deploy dependent self-employed workers, why individuals supply this form of work and by which informal and formal mechanism dependency is created. Meer
In the UK in 2002 the celebrity chef Jamie Oliver set out to transform a group of unemployed young Londoners into enterprising, passionate workers. Their struggles, and those that train and manage them, to develop a passionate orientation to work highlights many of the challenges we all face in the globalized labour markets of the 21st century. Meer
After a decade of 'union organizing' in Britain, the time has come to make a thoroughgoing assessment of it. This book evaluates the efficacy of the union organising in terms of union strategies, tactics, styles and resources, and assesses the impact of differing regulatory regimes on union organizing. Meer
An indepth examination of how to develop the next generation of female leaders, Rising Stars takes a closer look at the motivations, attitudes and perspectives of Generation Y and what this means for the workplace. Meer
This book aims to explore the social and cultural issues within the economic changes that have given rise to service work. Written by specialists in their respective fields, this book draws together authors from interdisciplinary areas that are carrying out significant research into gender and service work within an international context. Meer
Corporate diversity programs often fail because of resistance in workplace culture. The author sets out an approach to real change by analysing the role of organisational cultures in marginalising women workers. Meer
Offers a detailed and entertaining analysis of the daily interactions between managers and employees in creative knowledge intensive organizations. Based on vivid examples, the book shows how both managers and employees entertain contradictory understandings of their mutual commitment. Meer
Resilience is a word that is used in many different ways in different contexts, this new and innovative book focuses on psychological resilience in the workplace, examining other key aspects such as physical health and resilient teams, drawing from the latest research and the authors own practical experience. Meer
The past decade has seen the emergence of new types of trade union representatives attracting new and more diverse activists; this book explores their motivations and values, drawing upon the voices of the activists themselves and capturing the relationship between work, social identity and class consciousness. Meer
The ultimate expose of the Misunderstood Millennials
Understanding Y is a fresh and incisive book that offers a better understanding, appreciation and awareness of the Millennial generation. Meer
Accidents and cases of occupational ill-health are commonly associated with aspects of human behaviour and the potential for human error. Human Factors and Behavioural Safety is not written for psychologists, but instead gives health and safety professionals and students a broad overview of human factors and those aspects of human behaviour which have a direct effect on health and safety performance within organisations. Meer
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