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How many times have you been distracted today from what you actually wanted to do? We live in a world of constant connectivity. Distractions lurk around every corner. Meer
Public-private collaborations are central to the functioning and provisioning of most essential ecosystems. Ecosystems such as security, healthcare, education, and the environment face challenges of governance, diverse constituencies, numerous advocacy organizations, incompatible outcome metrics, and persistent media attention, to name a few. Meer
Internationally awarded speaker Marnick Vandebroek reveals the most effective techniques that he, professional comedians, keynote speakers and respected politicians across the world use to capture the hearts and minds of their audience, and how you can apply these yourself in delivering your next presentation. Meer
A unique and compact collection, Ethics at Work: Basic Readings in Business Ethics is an ideal text for courses in business ethics, business and society, or applied ethics. Meer
Prescriptive analytics is more directly linked to successful decision-making than any other form of business analytics. It can help you systematically sort through your choices to optimise decisions, respond to new opportunities and risks with precision, and continually reflect new information into your decisioning process. Meer
For courses in Business Ethics.
Build business ethics expertise through application.
Business Ethics as Rational Choice focuses on building decision-making skills so that readers can arrive at, and defend, personal or company decisions in an objective, and convincing, manner. Meer
Cheating is deeply embedded in everyday life. The costs of the most common forms of cheating total close to a trillion dollars annually. Part of the problem is that many individuals fail to see such behavior as a serious problem. Meer
Business has a bad name for many people. It is easy to point to unethical and damaging behavior by companies. And it may seem straightforward to blame either indivuduals or, more generally, ruthless markets and amoral commercial society. Meer
Dental front office administration is written to encompass the study of dental administrative and billing procedures from the time a patient walks into the office to the moment they walk out, as well as the final billing and reconciliation of the patient’s account. Meer
For undergraduate business ethics courses.
The ethical training business students need to be successful in today’s challenging business world.
Recent scandals have created a mistrust that has spread through the entire business sector, jeopardising public confidence in the stock market and economy. Meer
In The Agile Guide to Business Analysis and Planning, Howard Podeswa walks students through an integrated case study project from inception through to completion, offering detailed, step-by-step guidance for performing analysis across the entire agile lifecycle. Meer
You Can Become a World-Class Negotiator–and Achieve Consistently Superior Outcomes!
• The truth about how to negotiate over the Internet and email successfully
• The truth about being ready to negotiate on a moment’s notice
• The truth about negotiating with people you dislike or distrust
Simply the best thinking
the truth and nothing but the truth
This book reveals 46 PROVEN NEGOTIATION PRINCIPLES and bite-size, easy-to-use techniques that work. Meer
Provides 236 tested model letters covering every conceivable aspect of your job–– from recommending a student to dealing with student behavior, from expressing condolences to making a complaint–– all conveniently organized into ten sections, from "Effective Recommendations" (20 letters, positive and negative) and "Dealing with Illness & Death" (22 letters), to "Handling Job–Related Issues" (20 letters) and Expressing Thanks & Appreciation" (31 letters). Meer
“Super practical. Wilhelm shares the way to get things done, combining industry best practices and wisdom from his real-world consulting experience. Meer
The public health footprint associated with corporate behavior has come under increased scrutiny in the last decade, with an increased expectation that private profit not come at the expense of consumer welfare. Meer
For graduate or undergraduate upper-division courses in Negotiation, Conflict Resolution, or Labor Relations, which can be found in various departments such as business, law, education, engineering, psychology, and public administration. Meer
This practical and comprehensive guide for legal secretaries is an ideal book for someone thinking of becoming a legal secretary, or for those experienced in the role who want to know more. Meer
How do you prepare to start a business in South Africa? Where do you find capital to start your venture? What kind of an entrepreneur will you be? Entrepreneurship: Theory in Practice 3e is a comprehensive text on entrepreneurship which will equip students with the sound theory needed to not only establish a business but also succeed in a new venture. Meer
In the wake of a series of corporate governance disasters in the US and Europe which have gained almost mythic status - Enron, WorldCom, Tyco, Adelphia, HealthSouth, Parmalat - one question has not yet been addressed. Meer
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