How to Write Terrific Training Materials – Methods , Tools, and Techniques

Exhibits and Tools xv
<p>Website Contents xix</p>
<p>Acknowledgments xxiii</p>
<p>Introduction xxv</p>
<p>Chapter 1 Overview of the Design Process 1</p>
<p>Essential Steps in the Training Design Process 2</p>
<p>Where Materials Development Fits into the Design Process 3</p>
<p>A Ten–Part Training Plan to Use as a Blueprint for Materials Development 4</p>
<p>How to Present a Training Plan to Management and Gain Approval 7</p>
<p>Next Steps 7</p>
<p>Chapter 2 Objectives for Writing Projects 9</p>
<p>Instructional Objectives Versus Objectives for Training Program Materials 10</p>
<p>Write Instructional Objectives 10</p>
<p>Four Characteristics of Instructional Objectives 10</p>
<p>Four Elements of Well–Written Objectives for Training Program Materials 14</p>
<p>Sample Objectives for Writing Materials 16</p>
<p>Next Steps 18</p>
<p>Chapter 3 Use the Writing Process 19</p>
<p>Assess Your Writing Skills 20</p>
<p>Use Four Steps to Organize Your Ideas 21</p>
<p>Next Steps 28</p>
<p>Chapter 4 What Are the Best Training Methods? 29</p>
<p>Select the Best Learning Experiences 31</p>
<p>Select the Appropriate Technical Training Methods to Promote Recall and Application 36</p>
<p>Select the Best Audiovisual Support for Materials Design and Delivery 40</p>
<p>Pace Training Methods to Avoid Boredom 42</p>
<p>Determine How Much Practice Is Needed to Learn a Skill 45</p>
<p>Sequence Training Methods Using a Situational Training Model 48</p>
<p>Describe How the Materials Development Process Changes Based on Classroom Versus e–Learning Delivery 51</p>
<p>Next Steps 52</p>
<p>Chapter 5 Develop Materials for Learning Activities 57</p>
<p>Write Three Types of Materials, Depending on the Purpose 59</p>
<p>Use a Seven–Step Process to Design Learning Activities 60</p>
<p>Adapt, Modify, or Create New Learning Experiences 65</p>
<p>Create Discovery Learning by Developing Five Adult Learning Steps to Process Any Learning Activity 68</p>
<p>Distinguish the Use of Different Types of Handout Materials 72</p>
<p>Edit Materials to Address Content and Format Issues 73</p>
<p>Develop Effective and Lean Job Aids 75</p>
<p>Use Different Graphic Looks to Enhance Training Materials 80</p>
<p>Next Steps 87</p>
<p>Chapter 6 Develop Learning Activities to Acquire Knowledge and Skill and to Influence Attitudes 89</p>
<p>Application Sharing 91</p>
<p>The Case Study Method 94</p>
<p>How to Develop a Case Study 106</p>
<p>Discussion or Chat 121</p>
<p>Games and Simulations 124</p>
<p>In–Basket Exercises 132</p>
<p>Interviews 134</p>
<p>Jigsaw Learning, Teaching Learning Teams, Teaching Projects 135</p>
<p>Polling 138</p>
<p>Task Force Projects 138</p>
<p>Writing Tasks 143</p>
<p>Session Starters and Energizers 145</p>
<p>Next Steps 147</p>
<p>Chapter 7 Develop Learning Activities to Acquire Knowledge 149</p>
<p>Lecture 151</p>
<p>Learning Tournaments 155</p>
<p>Self–Study Materials, Printed Resources, and Information Search 157</p>
<p>Course Pre–Work 158</p>
<p>Study Groups 160</p>
<p>Observation, Field Trips, and Video 160</p>
<p>Demonstrations 162</p>
<p>Tests 163</p>
<p>Next Steps 163</p>
<p>Chapter 8 Develop Learning Activities to Acquire Skill 165</p>
<p>Practice and Return Demonstrations 170</p>
<p>Role Play/Skill Practice 173</p>
<p>Next Steps 174</p>
<p>Chapter 9 Develop Learning Activities to In fluence Attitudes 177</p>
<p>Empathy Role Play 179</p>
<p>Inquiry–Oriented Discussions 183</p>
<p>Self–Assessments and Inventories 186</p>
<p>Behavior Modeling 191</p>
<p>Next Steps 194</p>
<p>Chapter 10 Develop Assessments and Tests 195</p>
<p>Why Write Tests? 197</p>
<p>Do We Need to Test? Criteria for Testing 197</p>
<p>Skill Performance Tests 198</p>
<p>Knowledge Tests 199</p>
<p>Test Development Steps 199</p>
<p>Test Reliability 206</p>
<p>Test Validity 207</p>
<p>Skill Performance Rating Systems 209</p>
<p>Next Steps 220</p>
<p>Chapter 11 Develop a Lesson Plan or Leader s Guide 221</p>
<p>Contents of Lesson Plans 222</p>
<p>Types of Lesson Plans 222</p>
<p>Chapter 12 Design Effective Visual Support 233</p>
<p>Flip Charts, Whiteboards 237</p>
<p>Design Slides with Power 239</p>
<p>Color Psychology 239</p>
<p>Transition and Build Checklist 240</p>
<p>Video Scripting 241</p>
<p>Converting Classrom Training for e–Learning 246</p>
<p>Bibliography 251</p>
<p>About the Author 253</p>
<p>Index 255</p>