How to Bring Out the Better Side of Difficult People – The 60–Minute Active Training Series Participant′s Workbook

Name: How to Bring Out the Better Side of Difficult People – The 60–Minute Active Training Series Participant′s Workbook
Author: Melvin L. (Temple University) Silberman

Paperback Engels 2005 9780787973582

17,59

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Samenvatting

Faced with people we don t like or don t understand, most of us tend to write them off, or worse still, vent about them to others.
How to Bring Out the Better Side of Difficult People, Participants Workbook from the popular
60–Minute Active Training Series offers you an effective, yet brief training session that teaches you how to approach difficult people in productive ways. Specifically, you will be learn how to

Draw out people rather than closing them down
Overcome your barriers to understanding others
Look beyond the surface to learn what make people tick
Take a novel approach when a relationship feels stuck

Specificaties

ISBN13:9780787973582

Taal:Engels

Bindwijze:paperback

Aantal pagina's:24

Uitgever:John Wiley & Sons

Hoofdrubriek:Algemeen management, Algemeen management

Serie:Active Training Series

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Inhoudsopgave

About This Brief Training Session.
The Challengers.
Self–Assessment.
My Challengers.
Five Ways to Get Curious.
A New Approach.
Working the 3 C s.
Try It: Experiments in Change.
Participant Recap.
Reading.