Collection Management Handbook – The Art of Getting Paid 3e

Name: Collection Management Handbook – The Art of Getting Paid 3e
Author: A Coleman

The Art of Getting Paid

Gebonden Engels 2003 3e druk 9780471456049

174,97

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Samenvatting

You don t have to be gifted to be a great credit collector. All you need is a desire to learn from the best.. . . and that s the level of expertise this exhaustively researched volume puts right at your fingertips. The
Collection Management Handbook puts you on the fast track to becoming a debt recovery dynamo. Drawing on actual cases from the collection industry s top achievers, this expanded edition redefines collection methodology. Focusing on multiple avenues of strategic creditor recourse, it goes beyond yesterday s dunning notices, showing you how to extract money from the most hard–to–reach nonpaying customers.

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Specificaties

ISBN13:9780471456049

Taal:Engels

Bindwijze:gebonden

Aantal pagina's:312

Uitgever:John Wiley & Sons

Druk:3

Hoofdrubriek:Financieel management, Financieel management

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Inhoudsopgave

Preface.
Acknowledgments.
Chapter 1. A New Collection Science Is Born.
Chapter 2. Oratory and Advanced Communication Skills.
Chapter 3. Selling Psychology Applied to Collections.
Chapter 4. Advanced Collection Techniques.
Chapter 5. Small–Balance Collection.
Chapter 6. Suing in Small Claims Court.
Chapter 7. Making Your Debtors an Offer They Can′t Refuse.
Chapter 8. Skip Tracing and Asset Searches.
Chapter 9. Legal Recovery.
Chapter 10. Enforcement of Money Judgments and Investigatory Skills.
Chapter 11. Case Studies.
Chapter 12. Conclusion.
Appendix: Accounts Receivable Proficiency Exam.
Index.