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Gain essential skills for career development with this pocket guide to handling the hardest kinds of people, including tricky customers, challenging co-workers and bad bosses. Meer
How does one become a member of an elite profession? This book examines how elites-in-training contest, rationalize, and finally embrace their dominant positions in society. Meer
A guide to creating a smart team fast. It is based on research results from close to 2000 individuals organized in more than 250 teams. It identifies the three critical skill sets that teams need and shows how to transfer these skills to a group. Meer
This classic text has now been completely revised and updated, making it an ideal introductory course in reliability for a wide range of engineering qualifications, including City & Guilds 8030 and HNC/Ds. Meer
This book explores different approaches to clinical supervision, rooting them firmly in practice, but offering relevant theoretical underpinning. It aims to help supervisors to develop both competence in and a reflective approach to supervision and to practice. Meer
This book describes current best practice in managing construction. It is based on case studies of leading practice responding to demands from customers that construction match the value and quality that international competition is forcing on their own businesses. Meer
Into the Value Zone provides business leaders with an uncomplicated approach to evaluate their own company and the competition. Professor Ron Wood explains strategies that will help managers to create and execute initiatives that achieve sustainable results with enduring value for their clients and to manage their company's assets with efficiency. Meer
'Hospitality Retail Management' provides students and managers with a practical guide to managing units in hospitality retail organizations.
Customers rely on a particular chain of hotels, restaurants or pubs to provide the same level of service and environment across the board. Meer
'Public House & Beverage Management' provides students with a practical guide to the management aspects of the licensed trade industry.
'Public House & Beverage Management' introduces students to:
* Key players
* Variations in service offer
* Types of management arrangement (managed, leased, tenanted, franchise, freehouse)
* Customers and segments
* Labour markets and employees
* Key elements in the business units
* Retailing skills. Meer
Leadership in Organizations is the first in a series of three books written primarily for distance-learning students in online undergraduate and graduate programs with a focus on management, leadership, and organizational development. Meer
'Business Development in Licensed Retailing: a unit manager's guide' details the indispensable skills and techniques needed to manage units within licensed retail organisations in a flexible and entrepreneurial manner. Meer
Festival and Events Management: an international perspective is a unique text looking at the central role of events management in the cultural, tourism and arts industries. Meer
The Civil Contingencies Act 2004 modernised the UK’s approach to disaster and emergency management, taking into account the kinds of threats the country faces in the 21st century, including terrorist threats and threats to the environment. Meer
Managing Systems and Documentation addresses the main systems necessary for the successful operation of a maintenance organization, such as performance control, work control and documentation. Meer
Organizational Innovations provides a clear understanding of organizational innovation for students and academics teaching in this area. The authors draw together the relevant A-Z of key frameworks and concepts from a range of perspectives in organization theory, consumption, management information systems, geography and management of technology. Meer
Organizational Innovations provides a clear understanding of organizational innovation for students and academics teaching in this area. The authors draw together the relevant A-Z of key frameworks and concepts from a range of perspectives in organization theory, consumption, management information systems, geography and management of technology. Meer
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