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With the proliferation of Software-as-a-Service (SaaS) offerings, it is becoming increasingly important for individual SaaS providers to operate their services at a low cost. Meer
This book contains selected papers presented at the "International Annual Conference of the German Operations Research Society (OR2012)" which was held September 4 -7, 2012 at the Leibniz Universität Hannover, Germany. Meer
Information communication technologies have become the necessity in everyday life enabling increased level of communication, processing and information exchange to extent that one could not imagine only a decade ago. Meer
This book examines food in the United States in the age of the Internet. One major theme running through the book is business opportunities and failures, as well as the harms to consumers and traditional brick-and-mortar companies that occurred as entrepreneurs tried to take advantage of the Internet to create online companies related to food. Meer
This book presents the state-of-the-art in theory and practice regarding similarity and distance measures for intuitionistic fuzzy sets. Quantifying similarity and distances is crucial for many applications, e. Meer
The International Conference on Health Care Systems Engineering (HCSE) provided a timely opportunity to discuss statistical analysis and operations management issues in health care delivery systems. Meer
The objective of the book is to give a selection from the papers, which summarize several important results obtained within the framework of the József Hatvany Doctoral School operating at the University of Miskolc, Hungary. Meer
The 6th International Conference on Pedestrian and Evacuation Dynamics (PED2012) showcased research on human locomotion. This book presents the proceedings of PED2012. Meer
Companies have long sought to integrate existing Information Systems (IS) in order to support existing and potentially new business processes spread throughout their “territories” and possibly to collaborating organizations. Meer
This book constitutes the refereed proceedings of the 6th International Conference on Software Language Engineering, SLE 2013, held in Indianapolis, IN, USA, in October 2013. Meer
This book provides a valuable resource for anyone who wishes to understand how sustainable use of energy can lead to increased efficiency of industrial supply chains and improved financial profitability. Meer
The International Civil Aviation Organization’s (ICAO) decision to require aviation organizations to adopt Safety Management Systems poses a major problem especially for small and medium sized aviation companies. Meer
Recent achievements in hardware and software developments have enabled the introduction of a revolutionary technology: in-memory data management. This technology supports the flexible and extremely fast analysis of massive amounts of data, such as diagnoses, therapies, and human genome data. Meer
The use of social media tools in the enterprise is expanding rapidly and yet, firms are still unclear about the overall value of this activity and how best to facilitate useful outcomes. Meer
This thesis addresses the issue of customer complaints in the context of Customer Relationship Management (CRM). After a comprehensive survey of the current literature on CRM, the thesis describes the development of a new intelligent CRM (I-CRM) framework, which integrates text analytics, type mapping, SPSS, structural equation modeling, and linear and fuzzy approaches. Meer
Futurists and scientists alike profess the coming of a new era in the history – the knowledge era. The notion of knowledge is as old as humans’ self-consciousness, but new challenges appear. Meer
This book reports on the development and validation of a generic defeasible logic programming framework for carrying out argumentative reasoning in Semantic Web applications (GF@SWA). Meer
The papers presented in this volume advance the state-of-the-art research on social media and Web 2.0, electronic tourism marketing, website development and evaluation, search engine marketing and optimization, IT adoption and diffusion, virtual travel communities, mobile technologies, management information systems in tourism, eLearning, recommender systems for tourism businesses and destinations and electronic distribution for hospitality and travel products. Meer
Natural language is one of the most important means of human communication. It enables us to express our will, to exchange thoughts and to document our knowledge in written sources. Meer
This book provides a Management Science approach to quality management in food production. Aspects of food quality, product conformance and reliability/food safety are examined, starting with wheat and ending with its value chain transformation into bread. Meer
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