ISO/IEC 20000 2011
E-book Pdf met watermerkbeveiliging Engels 2011 9789087539313Samenvatting
This Pocket Guide provides a concise explanation of the nature, content and aim of ISO 20000. It brings ISO 20000 within reach of a vast international audience by providing the key elements of this important standard in a short, easy to read Pocket Guide:
it promote the awareness and the acceptability of ISO 20000 as a valid standard for IT Services organisations;
it supports ISO 20000 training and certification;
it is a quick reference to the core content of ISO 20000, for practitioners. 'ISO 20000: A Pocket Guide' is ideal for a broad range of practitioners, trainers and students, who work in IT as well as in other environments, ranging from experienced experts in (IT) service organisations, to those who are looking for a suitable approach to quality improvement issues.
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Anderen die dit kochten, kochten ook
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Eric van 't Zelfde€ 28,50 -
Ethan Mollick€ 26,50
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Rijn Vogelaar€ 29,99
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Jan Willem van den Brink€ 37,50
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Ellen Giebels€ 48,95
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Patrick Lencioni€ 22,90
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