Paulo Sampaio,
Pedro Saraiva
Quality in the 21st Century
Perspectives from ASQ Feigenbaum Medal Winners
Gebonden Engels 2016 9783319213316
Verwachte levertijd ongeveer 9 werkdagen
Samenvatting
This book is a compilation of perspectives provided by several winners of the ASQ Feigenbaum Medal, which is awarded each year to an individual under the age of 35 who has made a significant contribution to the field of Quality. As such, it serves as a valuable reference book in this area. It is primarily based on the medalists’ vision to "refresh" and "re-think" the quality concepts that have been used over the past century and the future development of the topic.
Maximizing readers’ understanding of the ways in which Quality is created, it provides insights from pioneers in this field from around the globe and anticipates how and what Quality will be in the future, as well as how people and organizations can benefit from it today.
Specificaties
ISBN13:9783319213316
Taal:Engels
Bindwijze:gebonden
Uitgever:Springer International Publishing
Lezersrecensies
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Inhoudsopgave
<p>Introduction.- Quality: From Past Perfect to
Future Conditional.- Importance of Data Quality for Analysis.- The Future of
Quality: Strategy, Leadership, and an Opportunity to Improve Quality of Life on
a Global Scale there to be Seized or Lost.- Common Sense, Use the Right Tool
for the Job.- Development of Strategic Quality Metrics for Organizations Using
Hoshin Kanri.- Customer Experience Driving Quality Transformation.- The Role of
Learning and Exploration in Quality Management and Continuous Improvement.- The
Efficienti: Quality Professionals of the 21st Century.- Final Thoughts.- Feigenbaum
Medalists (Non-Authors) Short Bios.</p>
Future Conditional.- Importance of Data Quality for Analysis.- The Future of
Quality: Strategy, Leadership, and an Opportunity to Improve Quality of Life on
a Global Scale there to be Seized or Lost.- Common Sense, Use the Right Tool
for the Job.- Development of Strategic Quality Metrics for Organizations Using
Hoshin Kanri.- Customer Experience Driving Quality Transformation.- The Role of
Learning and Exploration in Quality Management and Continuous Improvement.- The
Efficienti: Quality Professionals of the 21st Century.- Final Thoughts.- Feigenbaum
Medalists (Non-Authors) Short Bios.</p>
Rubrieken
- advisering
- algemeen management
- coaching en trainen
- communicatie en media
- economie
- financieel management
- inkoop en logistiek
- internet en social media
- it-management / ict
- juridisch
- leiderschap
- marketing
- mens en maatschappij
- non-profit
- ondernemen
- organisatiekunde
- personal finance
- personeelsmanagement
- persoonlijke effectiviteit
- projectmanagement
- psychologie
- reclame en verkoop
- strategisch management
- verandermanagement
- werk en loopbaan