Michael R. Kelly
Everyone's Problem Solving Handbook
Step-by-Step Solutions for Quality Improvement
Gebonden Engels 2017 1e druk 9781138464124
Verwachte levertijd ongeveer 11 werkdagen
Samenvatting
The author covers fourteen tools to help you find the information you need and offers step-by-step instructions for constructing each one. He shows you how these tools can be combined with a set of simple problem-solving steps that can act as a powerful change agent to help reduce or eliminate process problems.
Five-Step Problem-Solving Process
Identify the problem: Clearly state what needs improvement.
Analyze: Determine what causes the problem to occur. Evaluate Alternatives: Identify and select actions to reduce or eliminate the problem. Test Implement: Implement these actions on a trial basis to determine their effectiveness. Standardize: Ensure that useful actions are preserved.
Specificaties
ISBN13:9781138464124
Taal:Engels
Bindwijze:Gebonden
Aantal pagina's:176
Uitgever:Taylor & Francis
Druk:1
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- advisering
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