Developing and Enhancing Teamwork in Organizations – Evidence–Based Best Practices and Guidelines

<p>Foreword xiii</p>
<p>The Editors xv</p>
<p>The Contributors xvii</p>
<p>Part 1: Why Teamwork Matters in Organizations 1<br /> <br /> 1 Teamwork in Financial Institutions Does It Really Matter? 3<br /> Michael J. Castellana, CEO, SEFCU</p>
<p>2 Do Teams Leaders Really Matter? 6<br /> COL Casey Haskins, U.S. Military Academy, West Point</p>
<p>3 Teamwork Matters 11<br /> Peter J. Pronovost, Johns Hopkins University</p>
<p>4 Making a Difference with Health Care Teams 13<br /> Victor V. Buzachero, Scripps Health</p>
<p>5 Developing Leaders on Any Team 17<br /> George O Leary, Head Football Coach, University of Central Florida</p>
<p>6 Teamwork and Spaceflight An Evolving Relationship 22<br /> Daniel W. Tani, Astronaut, NASA</p>
<p>Part 2: Th e Organization and Its Influence 25</p>
<p>1 Silent Killers of Team Performance: How Honest, Collective, and Public Conversations Can Overcome Them 27<br /> Michael Beer, Harvard Business School and TruePoint</p>
<p>2 How Organizational Process Maturity Improved Software Team Performance 48<br /> Bill Curtis, CAST Software</p>
<p>3 Leading a Team to a Major Technological Development 85<br /> Kazem Rassouli, University of Toronto, Rotman School of Management</p>
<p>Part 3: The Team Leaders 119</p>
<p>4 Building Great Leadership Teams for Complex Problems 121<br /> Ruth Wageman, Harvard University</p>
<p>5 Developing High–Impact Teams to Lead Strategic Change 154<br /> Kate Beatty and Roland B. Smith, Center for Creative Leadership</p>
<p>6 Leading Executive Teams: The Good, the Bad, and the Ugly 182<br /> Susan R. Meisinger, Society for Human Resource Management</p>
<p>7 Leading from the Helm: Lessons from America s Cup Sailing Teams 208<br /> Mark A. Clark, American University</p>
<p>Part 4: The Organizational Context 237</p>
<p>8 Virtual Teams: The How To s of Making Being Virtually There Successful 239<br /> Debra J. Cohen and Alexander Alonso, Society for Human Resource Management</p>
<p>9 Trust and Conflict at a Distance: How Can I Improve Relational Outcomes in Distributed Work Groups? 268<br /> Jeanne Wilson, The College of William and Mary</p>
<p>10 Teamwork Improvement in Health Care: A Decade of Lessons Learned Every Organization Should Know 298<br /> Sandra A. Almeida, MD, LLC, Healthcare Consulting, Heidi King, TRICARE Management Activity, and<br /> Mary L. Salisbury, The Cedar Institute, Inc.</p>
<p>11 Why Teamwork Matters: Enabling Health Care Team Effectiveness for the Delivery of High–Quality Patient Care 331<br /> Joanne Lyubovnikova, Aston University, and Michael A. West, Lancaster University</p>
<p>12 Rethinking Team Diversity Management: Evidence–Based Strategies for Coping with Diversity Threats 373<br /> Mirko Antino, Universidad Complutense de Madrid, Ram&oacute;n Rico, Universidad AutonOma de Madrid,<br /> Miriam S&aacute;nchez–Manzanares, Universidad Carlos III de Madrid, and Dora C. Lau, Chinese University of<br /> Hong Kong</p>
<p>13 High Performance in Temporally Separated Team Work 406<br /> J. Alberto Espinosa, Kogod School of Business, American University</p>
<p>Part 5: Th e Assessments, Applications, and Interventions for Teams 439</p>
<p>14 Designing, Delivering, and Evaluating Team Training in Organizations: Principles That Work 441<br /> Megan E. Gregory, Jennifer Feitosa, Tripp Driskell, and Eduardo Salas, Department of Psychology,<br /> Institute for Simulation and Training, University of Central Florida, and William Brandon Vessey, EASI/Wyle, NASA Johnson Space Center</p>
<p>15 Conducting Team Debriefings That Work: Lessons from Research and Practice 488<br /> Scott I. Tannenbaum, Rebecca L. Beard, and Christopher P. Cerasoli, Group for Organizational Effectiveness, Inc.</p>
<p>16 Achieving Optimal Team Composition for Success 520<br /> John E. Mathieu, University of Connecticut, Scott I. Tannenbaum, Jamie S. Donsbach, and George M. Alliger, Group for Organizational Effectiveness, Inc.</p>
<p>17 How, When, and Why You Should Measure Team Performance 552<br /> Kimberly A. Smith–Jentsch, Mary Jane Sierra, and Christopher William Wiese, University of<br /> Central Florida</p>
<p>18 Team Time Management: Psychological Insights for Timely Project Performance 581<br /> Josette M.P. Gevers and Christel G. Rutte, Einhoven University of Technology, Netherlands</p>
<p>19 Five Simple Processes That Improve High–Risk Team Effectiveness 609<br /> Michaela Kolbe, ETH Zurich, Switzerland</p>
<p>Part 6: Summary 645</p>
<p>20 Enhancing the Practice of Teamwork in Organizations: Emerging Themes 647<br /> Stephanie Zajac and Eduardo Salas, University of Central Florida</p>
<p>Name Index 661</p>
<p>Subject Index 680</p>