Nice Teams Finish Last

Name: Nice Teams Finish Last
Author: Brian Cole Miller

Paperback Engels 2010 9780814413937

Verwachte levertijd ongeveer 9 werkdagen

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Samenvatting

Don’t rock the boat. Don’t make waves. Don’t offend anyone. There’s a palpable feeling that clouds many team meetings and keeps them from being productive: over-politeness. And while the conflict that naturally exists in most organizations hasn’t gone away, it manifests itself in passive aggression, mediocrity, and a molasses-like inability to get anything done.Nice Teams Finish Last provides the antidote to this all too common tendency, giving managers, team leaders and members, and facilitators the practical exercises and assessment tools they need to battle “the nice trap” and start getting results! The book helps readers encourage skills such as constructive criticism, honest communication, and the kind of conflict that drives innovation and quality. From giving clear, sharp feedback, to effectively challenging others, this book provides the eye-opening tools teams need to achieve very nice results!

Specificaties

ISBN13:9780814413937

Taal:Engels

Bindwijze:paperback

Aantal pagina's:224

Uitgever:Amacom

Verschijningsdatum:16-7-2010

Hoofdrubriek:Algemeen management

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Inhoudsopgave

Contents
Acknowledgments
Introduction
1. NICE Teams Are . . . Well, NICE!
2. The Opposite of NICE Is MEAN, Isn’t It?
3. The Sweet Spot Between NICE and FIERCE: BOLD
4. BOLD Principles
5. BOLD Feedback
6. BOLD Requests
7. BOLD Disagreements
8. Become BOLD
Appendix 1: NICE Team Assessment
Appendix 2: Team Member Style Assessment
Appendix 3: BOLD Conversation Assessment
Appendix 4: BOLD Feedback Planning Sheet
Appendix 5: BOLD Request Planning Sheet
Index
About the Author