Seamless Government: A Practical Guide to Re–Engin Re–Engineering in the Public Sector
A Practical Guide to Re–Engineering in the Public Sector
Gebonden Engels 1994 9780787900151Samenvatting
Shows government agencies how to meet the needs of customers seamlessly, that is, in a smooth, effortless, responsive manner. Details a step–by–step approach to assess, design and implement significant change in all levels of government?and how to overcome resistance along the way.
Specificaties
Lezersrecensies
Inhoudsopgave
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<br /> 1. The Quiet Revolution in American Government.
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<br /> 2. The Evolution of Work in Public and Private Bureaucracies.
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<br /> 3. A New Approach to Work: Re–Engineering and the Seamless Organization.
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<br /> RE–ENGINEERING PUBLIC ORGANIZATIONS: PRINCIPLES, STRATEGIES, AND GUIDELINES.
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<br /> 4. Principles of Re–Engineering.
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<br /> 5. Setting the Stage for Re–Engineering.
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<br /> 6. Re–Engineering Step–by–Step.
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<br /> 7. Overcoming Public Sector Constraints.
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<br /> 8. Aligning Systems to Support Seamless Work.
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<br /> PULLING IT ALL TOGETHER.
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<br /> 9. Re–Engineering Lessons from Two Agencies.
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<br /> 10. Getting Started on Re–Engineering.
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<br /> Conclusion: Working Without Walls.
Rubrieken
- advisering
- algemeen management
- coaching en trainen
- communicatie en media
- economie
- financieel management
- inkoop en logistiek
- internet en social media
- it-management / ict
- juridisch
- leiderschap
- marketing
- mens en maatschappij
- non-profit
- ondernemen
- organisatiekunde
- personal finance
- personeelsmanagement
- persoonlijke effectiviteit
- projectmanagement
- psychologie
- reclame en verkoop
- strategisch management
- verandermanagement
- werk en loopbaan