How to Do a Superior Performance Appraisal (Paper)
Paperback Engels 1991 9780471514688Samenvatting
The complete guide to painless, mutually profitable performance appraisals. How to do a Superior Performance Appraisal For anybody who equates doing a performance appraisal with a dental appointment, here′s a complete guide to painless, mutually profitable appraisals. Written by bestselling management author and Fortune 1000 consultant William S. Swan, it shows you how to transform what traditionally has been a source of potential conflict among managers and staff members, into a productive and mutually profitable process for both employer and employee.
∗ A systematic, step–by–step guide to conducting appraisals that reduces defensiveness and conflict while increasing quality and productivity
∗ All the nuts and bolts of doing an appraisal: data collecting, avoiding errors, knowing EEO guidelines, and much more
∗ Packed with useful checklists, information sheets,and sample dialogues, including a model performance appraisal form incorporating what has been proven to be the most powerful approach
∗ Throughout, the emphasis is on performance management vs. simplistic "report–card" type systems
Specificaties
Lezersrecensies
Inhoudsopgave
<br />
<br /> What Goes Wrong and Why: Eight Common Appraisal Errors.
<br />
<br /> RECOMMENDED APPROACH TO PERFORMANCE MANAGEMENT.
<br />
<br /> The Swan Approach to Performance Management.
<br />
<br /> Setting Good Performance Objectives.
<br />
<br /> Defining Performance Factors.
<br />
<br /> Creating an Employee Development Plan.
<br />
<br /> How to Make Your Organization′s System Work.
<br />
<br /> Writing the Appraisal.
<br />
<br /> THE PERFORMANCE APPRAISAL DISCUSSION.
<br />
<br /> Preparing for the Discussion and Building a Productive Atmosphere.
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<br /> Structuring the Performance Appraisal Discussion.
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<br /> Listening Skills.
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<br /> Questioning and Probing Techniques.
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<br /> How to Cope with Defensiveness and Facilitate Problem Solving.
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<br /> Conducting Fair and Legal Performance Appraisals.
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<br /> Index.
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