RR Reck
The X–Factor – Getting Extraordinary Results from Ordinary People
Getting Extraordinary Results from Ordinary People
Gebonden Engels 2001 9780471443896
Verwachte levertijd ongeveer 9 werkdagen
Samenvatting
Ross Reck is a consultant who spent the last 15 years developing a four–step management process to help his global clients add millions to their bottom lines. His philosophy is built around what he terms as the "X–factor" –– the secret of getting ordinary people X–cited about going the X–tra mile to help their managers achieve X–traordinary results. The process he builds around it is comprehensive, easy to understand and use, and universal in its application. Presenting his techniques as a business parable, Reck shows how any manager can harness the "X–factor" to achieve extraordinary results from ordinary people.
Specificaties
ISBN13:9780471443896
Taal:Engels
Bindwijze:gebonden
Aantal pagina's:208
Uitgever:John Wiley & Sons
Hoofdrubriek:Personeelsmanagement, Algemeen management
Lezersrecensies
Wees de eerste die een lezersrecensie schrijft!
Inhoudsopgave
Introduction.
<br />
<br /> In Search of a Great Manager.
<br />
<br /> Meeting A Great Manager.
<br />
<br /> Discovering the X–Factor.
<br />
<br /> R—x For Taming The X–Factor.
<br />
<br /> Step One: Plans.
<br />
<br /> Step Two: Relationships.
<br />
<br /> Step Three: Agreements.
<br />
<br /> Step Four: Maintenance.
<br />
<br /> Taming the X–Factor With Customers.
<br />
<br /> Taming the X–Factor With A Labor Union.
<br />
<br /> The End of a Great Morning.
<br />
<br /> He Became A Great Manager: A Summary.
<br />
<br /> Appendix A: Putting The X–Factor To Work.
<br />
<br /> Appendix B: Using The PRAM Model As A Diagnostic Tool.
<br />
<br /> Appendix C: Three Factors That Assure Your Success in Taming the X–Factor.
<br />
<br /> Index.
<br />
<br /> About the Author.
<br />
<br /> In Search of a Great Manager.
<br />
<br /> Meeting A Great Manager.
<br />
<br /> Discovering the X–Factor.
<br />
<br /> R—x For Taming The X–Factor.
<br />
<br /> Step One: Plans.
<br />
<br /> Step Two: Relationships.
<br />
<br /> Step Three: Agreements.
<br />
<br /> Step Four: Maintenance.
<br />
<br /> Taming the X–Factor With Customers.
<br />
<br /> Taming the X–Factor With A Labor Union.
<br />
<br /> The End of a Great Morning.
<br />
<br /> He Became A Great Manager: A Summary.
<br />
<br /> Appendix A: Putting The X–Factor To Work.
<br />
<br /> Appendix B: Using The PRAM Model As A Diagnostic Tool.
<br />
<br /> Appendix C: Three Factors That Assure Your Success in Taming the X–Factor.
<br />
<br /> Index.
<br />
<br /> About the Author.
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