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Emotionalizing Organizations and Organizing Emotions

Gebonden Engels 2010 9780230250154
Verwachte levertijd ongeveer 9 werkdagen

Samenvatting

Delivers a strong contribution to the field of research on emotions in organizations offering original pieces of research. Uniting scholars from organization and management research and sociology, it conveys trans-disciplinary insights into the multidimensional 'nature' of emotion and its appearance in organizational structures and processes.

Specificaties

ISBN13:9780230250154
Taal:Engels
Bindwijze:gebonden
Uitgever:Palgrave Macmillan UK

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Inhoudsopgave

Emotionalizing Organizations and Organizing Emotions - Our Research Agenda PART I: EMOTIONALIZING ORGANIZATIONS Emotion in Organizations - A Critical Turn Beyond Scripts and Rules: Emotion, Fantasy and Care in Contemporary Service Work Organizational Conditions for Positive Emotions in the Workplace - the Example of Professional Elderly Care Emotions in the Hiring Procedure: How 'gut feelings' Rationalize Personnel Selection Decisions Empowerment as Interactions that Generate Self-confidence - an Emotion- Sociological Analysis of Organizational Empowerment Negative Acts and Bullying: Face-threatening Acts, Social Bonds and Social Place Organizations, Violations and their Silencing Emotions of Queuing: A Mirror of Immigrants' Social Condition PART II: ORGANIZING EMOTIONS Talking (and Silencing) Emotions: The Culture of Mobilization in the Italian Communist Party during the 1940s From Bureaucratic Agencies to Modern Service Providers: The Emotional Consequences of the Reformation of Labour Administration in Germany Learning by Listening: Emotional Reflexivity and Organizational Change in Childcare Emotional Neutrality as an Interactional Achievement: A Conversation Analysis of Primary Care Telenursing Organizational Regimes of Emotional Conduct

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        Emotionalizing Organizations and Organizing Emotions